Imports will handle all products subject to warranty repair or replacement
for the first 60 days from your purchase. All items subject to warranty
must be returned to JPI Imports for repair or replacement. You must
contact customer service for authorization prior to sending any
product for repair. Products that are beyond the 60 days from purchase
are subject to manufacturer warranty terms and conditions and must
be returned to the manufacturer for warranty exchange. Read your
product documents for terms of warranty.
Shipping & Receiving
JPI Imports has no control over freight carriers. JPI Imports takes
responsibility for shipping the product to you. If for any reason
our carrier looses or damages your unit, we will follow up with
the carrier on your behalf. All claims for damaged or missing merchandise
must be made prior to the 2nd business day following the delivery.
All incoming shipments (return, exchange or repair) are the responsibility
of the shipper (customer). All claims in these regards must be taken
up directly with the carrier. JPI Importshas no liability for products
damaged or not received. We recommend that our customers use carriers
that can track and insure their freight.
shipping in the continental US:
SHIPPING IS CALCULATED BY THE SHOPPING CART.
THE SHIPPING CHARGES ARE BASED ON RESIDENTIAL FEDEX RATES.
WILL HAVE THE OPERTUNITY TO EVALUATE THE SHIPPING CHARGE
BEFORE FINALIZING YOUR ORDER.
Imports reserves the right to select
the carrier for your order including but not limmited to UPS, USPS,
currently do not ship internationally. We will make exception for
large orders, for rates and information call or email us.
30 Day Money Back Guarantee
JPI Imports will accept returned items for a full refund within
30 days of the ship date of your order. JPI Imports will not accept
for a refund any products packed in sanitary packaging or that have
sanitary implications. JPI Imports does not refund any shipping
charges (orders that included free shipping will incure appropriate
shipping charges upon refund). All items must be returned in original
packaging including all parts, manuals and accessories and in resaleable
condition. Items not returned in full will be subjected to a restocking
fee (varries by manufacturer). Units returned with used filters
will be subject to charges applicable to replacement filters. Terms
are subject to change without notice.
Day Exchange Policy
JPI Imports will accept returned items for an exchange for a different
product, up to 60 days after purchase subject to shipping and handling
charges. This excludes any items with sanitary implications. Items
exchanged must be of an equal or greater value than items returned.
Items returned must be in resaleable condition or restocking fees
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Purifiers ; Digital
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Rate Monitors ; Kitchen
Omron Products ; Creative
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A&D LifeSource ;Polar
; Blood Pressure ; Oral